How to boost conversion rates by 32%: a recommendation engine case study
“What is personalisation?” Nick Mottershead, Data Scientist at Lynchpin Analytics, began his presentation at Festival of Marketing Day Two by answering this fundamental question. Personalisation, said Mottershead, is “delivering tailored, relevant communications to the right user at the right time”. The benefits of personalisation include improving KPI metrics and improving the brand experience for consumers. […]
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