Aligning your sales and marketing teams is one of the easiest ways to grow your business. In most companies, marketing and sales teams don’t collaborate very efficiently. But that shouldn’t be the case. After all, they’re both trying to help the company grow, right? The only difference is that they try to achieve this goal […]
How to get your sales representatives and marketing teams to work together Read More »
In customer support, it’s one thing to resolve tickets efficiently and quite another thing to empathize with each and every customer, and craft personalized responses to every message received. This can take a toll on the customer support agent. To improve agent enthusiasm and to help them deliver incredible customer experiences becomes a challenge. Even
6 Tips to Train Enthusiastic, Empathic Support Representatives Read More »
Small businesses won big on Tuesday night when the House of Representatives passed JOBS Act 3.0. The bill passed on a 406-4 vote, a surprisingly solid consensus from a chamber that has gained infamy due to its present bipartisan differences. But what is the JOBS Act 3.0 and what does it mean for small businesses
