Retention

97% of companies say retention is a priority but are they delivering?

Customer retention strategy /

Chart of the Week: Most companies see customer retention as a priority but B2B companies are better at prioritizing it When it comes to subscription businesses, the key to growth has historically been getting new subscribers. Not only is customer acquisition a fairly expensive undertaking, as the market becomes flooded with more choice, but it […]

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How Can Chatbots Help Increase Online Sales and Customer Retention?

ecommerce /

Artificial Intelligence has become a strong ally for sales organizations with high volumes of opportunities and lead generation, mainly, because it provides fast and accurate support when performing for different sales stages. In fact, as stated by a Gartner report, implementing AI in sales strategies increases conversion rates up to 30% when engaging prospects or

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Top Story: Data Says Offering Career Development Boosts Employee Retention

Small Business News /

Are you giving your employees what they want? You might think that means, “Am I giving them more money?” Well, you’re probably right to a degree. But according to a new survey this week from Instructure, it’s not money — all the time — that forces employees away from your company. Instead, 70% say they’d

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Positioning SaaS for Maximum Profitability and Customer Retention

CMO Corner /

Digital diversity is a powerful tool for converting a broader spectrum of consumers online. Once a CMO has mastered how to communicate value, the next question is how to price their products or services effectively. Different sectors of the market have unique challenges associated with pricing—the competitive landscape and the maturity of the industry being

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4 Critical Factors of Successful Patient Experience, Retention: New Chatmeter Report for Multi-Location Healthcare Systems

SEO BLOG /

SAN DIEGO–(BUSINESS WIRE)–May 23, 2019– Chatmeter, the leader in local search marketing and review management, today releases a deeper inspection of the healthcare industry’s preparedness for the ubiquity of “near me” patient searches and rise of digital demands in the ‘age of the consumer.’ The latest edition of Chatmeter’s Local Brand Report:Reputation’s Role in Healthcare,

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4 Critical Factors of Successful Patient Experience, Retention: New Chatmeter Report for Multi-Location Healthcare Systems | National

search engine optimization for dummies, SEO BLOG /

SAN DIEGO–(BUSINESS WIRE)–May 23, 2019– Chatmeter, the leader in local search marketing and review management, today releases a deeper inspection of the healthcare industry’s preparedness for the ubiquity of “near me” patient searches and rise of digital demands in the ‘age of the consumer.’ The latest edition of Chatmeter’s Local Brand Report:Reputation’s Role in Healthcare,

4 Critical Factors of Successful Patient Experience, Retention: New Chatmeter Report for Multi-Location Healthcare Systems | National Read More »

12 Employee Perks Which Can Keep Morale High and Improve Retention

Startup /

The best employee perks are those that serve a strong purpose within the company, such as building camaraderie, providing better ways to take care of family or improving people’s lives. To find out some specifics, we asked entrepreneurs from Young Entrepreneur Council (YEC) the following: “Which employee perk has proved to be particularly effective at

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