Salesforce

Salesforce promotes COO Keith Block to co-chief executive

Salesforce announced this week the promotion of Chief Operating Officer Keith Block to co-chief executive officer. Block will lead the company with current CEO and Co-Founder Marc Benioff. Salesforce is a customer relationship management (CRM) platform with a suite of cloud-based applications to manage sales, marketing and and other customer-oriented functions. Benioff founded the company in […]

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Salesforce adds Interaction Studio, integration with Google Analytics 360

Other enhancements include Einstein-boosted audience segmentation and new connections between the Marketing, Commerce and Service Clouds. The post Salesforce adds Interaction Studio, integration with Google Analytics 360 appeared first on Marketing Land. Please visit Marketing Land for the full article. Source link

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Salesforce Service Cloud Essentials Helps Small Businesses Provide Top Notch Support to Customers

Salesforce has followed up the successful release of Sales Cloud Essentials with the new Service Cloud Essentials. The new offering from the leading business CRM platform is a natural, especially for the small businesses it’s built for — where Sales Cloud Essentials helps your sales team get new clients and customers into your company’s funnel,

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The Co-Founder of Salesforce is Taking His Talents to the Blockchain–Here’s Why

Halsey Minor is among one of the latest big names to venture into blockchain. Where the name may be unfamiliar to most people, truth be told Minor helped pioneer the Internet revolution and shaped the future of technology as we know it. His first significant accomplishment was founding the iconic CNET in 1994, known for its

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Salesforce Success Story – Matouk Streamlines Operations, Sees Big ROI

While Fortune 500 brands enjoy an advantage in scale, small businesses thrive by differentiating themselves through agility and personal customer service. And for family-owned luxury bed linen manufacturer Matouk, choosing the right technology partners empowered the company to compete on price and service while growing customer relationships against their web-based competitors — the result is a 223%

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Salesforce is Working on a Blockchain Product, Could Be Released at Dreamforce 2018

Cloud computing company Salesforce is reportedly working on a blockchain product. If all goes well, the San Francisco-based company might even announce the newest addition to its services during Dreamforce, Salesforce’s yearly customer conference. The alleged blockchain product was revealed during an interview conducted by Business Insider’s Julie Bort with both of Salesforce’s co-founders Parker

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Salesforce buys MuleSoft and adds an Integration Cloud

Salesforce announced Tuesday it has signed an agreement to buy data integration vendor MuleSoft for $6.5 billion as the backbone for a new Integration Cloud. With more than 1,200 client companies in 60 countries, San Francisco-based MuleSoft offers a platform for building application networks that connect apps, data and devices. In a statement, the CRM-centered

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New Salesforce Essentials Gives Small Businesses Enterprise Level Tools – Small Business Trends

Salesforce (NYSE: CRM) just announced the release of Essentials providing small businesses for the first time with a variety of apps for what the company calls the number one global CRM platform. Sales Cloud Essentials and Service Cloud Essentials are the first Salesforce Essential apps available. The apps are backed with the power of Salesforce

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Google Analytics 360 SalesForce Integration

Google and Salesforce announced their partnership in November 2017 and plans for some exciting integrations between Google Analytics 360 and Salesforce Sales and Marketing Clouds. The first integration (GA 360 + Salesforce CRM) became available in January 2018 and it’s pretty fantastic. This post will highlight what is available now and what we have to

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Salesforce Acquires CloudCraze, a B2B eCommerce Software Startup

Salesforce has added another tool to their CRM applications with its upcoming acquisition of CloudCraze, a Chicago-based eCommerce platform. The news was announced on Monday by CloudCraze. While the terms of the deal with Salesforce was not disclosed, it was revealed that the two companies had already signed an agreement. We’re excited to announce that

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