Satisfaction

It is now the top marketing metric, but what does “customer satisfaction” mean? – Econsultancy

According to a study conducted by the University of Technology Sydney (UTS) Business School and published in the Journal of International Business Studies, customer satisfaction is now the most important marketing metric today, influencing over half (53%) of all marketing mix decisions. UTS Business School researchers looked at over 4,000 marketing plans from more than …

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Americans record lowest ‘satisfaction’ with Facebook since 2015, according to ASCI

A steady stream of surveys and anecdotal evidence indicates Americans are less trusting and engaged with Facebook since the Cambridge Analytica data-privacy scandal broke in 2018. But the company’s most recent quarterly earnings data tell a completely different story — ad revenues are up and so are active users. A seeming paradox How do we …

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Adding Value for Extraordinary Customer Satisfaction: EBook

(MENAFN – PRLog) PALATINE, Ill. – July 8, 2019 -PRLog–Nancy Burgess Strategic Marketing Inc . has released a new eBook, offering ways that businesses can deliver greater value for their customers. The free digital product, “20 Easy Ways Your Business Can Add Value for Your Customers,” can be found on its website.It details 20 distinct …

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Adding Value for Extraordinary Customer Satisfaction: EBook – Press Release

Harness 20 Value-Added Ideas for Enhanced Customer Value Delivery, Intense Customer Satisfaction and Fierce Customer Loyalty Jul. 8, 2019 / PRZen / PALATINE, Ill. — Nancy Burgess Strategic Marketing Inc. has released a new eBook, offering ways that businesses can deliver greater value for their customers. The free digital product, “20 Easy Ways Your Business …

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Clients Who Pay More for SEO Services Report Higher Satisfaction Rates

A study finds clients spending above average for SEO services are more likely to be satisfied than clients spending less. The average amount that American small businesses spend on SEO services is $497.16 per month. According to the study, clients that spent over $500/month were 53.3% more likely to be “extremely satisfied” compared to those …

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