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Chatbots saved businesses $300,000 on average last year, study finds

While chatbots continue to increase user efficiencies, drive conversions and engage consumers, businesses are also reporting significant savings thanks to the technology according to findings from a recent Intercom study. Business leaders saved an average of $300,000 in 2019 from their chatbots, according to the report. Rising consumer expectations of chatbots show there is plenty …

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How Partnering With a Local University Saved This School From Closure

In 2015, East Upper and Lower Schools—formerly East High School—in Rochester, New York entered into a unique partnership between the New York State Education Department, Rochester City School District and the University of Rochester. This Educational Partnership Organization aims to curtail a trend of academic underperformance and high rates of truancy, absenteeism and dropout, which …

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How a Small Business Saved 20 Hours Per Week With One Technology

Traditional small businesses may be hesitant to dip their toe into new technology. But for 5P Consulting, a small consulting firm founded in San Diego, technology is the very business of their business. 5P Consulting’s mission is to optimize organizations and drive them to improve business productivity through process and technology. After investing in the right customer …

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Chrome lets users pay with credit cards saved in their Google accounts

Signed-in Chrome users can now use payment methods that are saved to their Google accounts during the checkout process, Google announced this week via the Chromium Blog. This feature is available on all devices that run the Chrome browser and wherever Google Pay is accepted.  Why we should care This feature will auto-fill payment info …

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The internet saved her from a cult. Now she uses code to empower other women

This interview has been edited for clarity.  I was 9 or 8 when my father showed me how to use askjeeves.com — before Google. I just remember he showed me how to search something, probably related to dogs. Then results came up after my query and I was like, “What happened? Is this black magic?” My Dad …

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