Sprouts

Sprout’s New Review Management Tool Helps You Strengthen Online Reputation

Your online reputation has never been more important for business success. The past few years have seen a massive growth in online reviews, particularly across social media sites like Facebook and Google My Business. More importantly, consumers are increasingly relying on these peer-sourced reviews to find information about local businesses and make purchase decisions.  While …

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All about connection: Sprout’s Agency Partner Summit fosters what it preaches

It’s that time of year, where a global community of agency partners, experts and transformative industry pros join Sprout Social in one inspiring space. We get to the heart of the buzzwords, get to know one another, and ultimately, walk away with the knowledge to help our organizations thrive. Last year’s Agency Partner Day was …

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Streamline Content Planning With Sprout’s Publishing Calendar Updates

Last year we introduced new ways to use Sprout’s publishing calendar, including message volume indicators, message tags and the ability to export for offline use. Today we are pleased to announce even more additions to improve your team’s collaboration and campaign management. Full Visibility Into Your Content Because content planning requires paying special attention to …

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Introducing Automated Conversational Workflows with Sprout’s Bot Builder

Last year roughly 34,000 chatbots took on business functions–mostly in response to a growing need for automated assistance in customer care. And last November, in coordination with Sprout Social, Evernote implemented a Twitter chatbot into their social customer care strategy and increased the number of customers helped via Direct Messages each month by 80%. As …

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