suffers

Wikipedia suffers outages in Europe, Middle East due to sustained DDoS attack

Wikipedia was offline across several countries in Europe and the Middle East Friday after the popular online encyclopedia was targeted in a distributed denial of service attack. The Wikimedia Foundation Inc., the non-profit organization that runs Wikipedia did not go into a lot of details about the attack but implied that the attack may have …

Wikipedia suffers outages in Europe, Middle East due to sustained DDoS attack Read More »

Why Service Suffers When Unhappy Customers Sound Happy

ijmaki / Pixabay During a recent visit at a client company, the management asked me about the problem of service reps who feel like they’re successful because a customer thanked them graciously, even enthusiastically, for their help, when, in fact, they had not been sufficiently helpful or gotten the customer the best possible outcome. Although …

Why Service Suffers When Unhappy Customers Sound Happy Read More »

?
WP Twitter Auto Publish Powered By : XYZScripts.com