SugarCRM

SugarCRM: We’re Adding the Missing Dimension to CRM Systems – Time

Another week brings another conference.  This time around I headed to Boston. (Which is enemy territory for a Rams fan! But I digress.) There I attended Sugar Connection, hosted by SugarCRM.  Sugar launched 15 years ago. But the last two years saw a serious transformation, including private equity firm Accel KKR making a strategic investment …

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SugarCRM introduces new capabilities for CX applications

CRM provider SugarCRM has announced an extensive list of new capabilities for customer support agents with the release of Sugar Serve. According to SugarCRM, Sugar Serve will create an integrated experience for customer support agents as they work with customers, helping to improve the customer experience. Why we should care Customer support agents are typically …

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SugarCRM Unveils SugarConnection, the Newest Premier Event for Sugar Customers Worldwide | Business

CUPERTINO, Calif.–(BUSINESS WIRE)–Jun 24, 2019– SugarCRM Inc.®, the company that helps organizations deliver exceptional customer experiences, today announced SugarConnection, a global event series exclusively for Sugar and Salesfusion customers and strategic partners. SugarConnection is the company’s new global customer event series taking place in cities worldwide from August – November. Each event will offer customers …

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