I’ve been thinking a lot lately about Customer Support and its place within an organization, and have come to a conclusion, Customer Support, as it is traditionally seen, is obsolete. I am sure many of you immediately push back at this thought and will tell me that there is always going to be a need […]
How to use good ol’ PPC to support fun and creative branded content – Search Engine Land Thanks to Our Sponsor Source link
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Incidents of tech support scams targeting susceptible PC users are increasing, Microsoft warned. The company received 153,000 reported complaints from consumers in 2017, 24 percent higher than the prior year, according to its detailed security report released on Friday. Image via Microsoft cloud blog Reported incidents came from 183 countries, suggesting a widespread global problem.
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The upcoming General Data Protection Regulation (GDPR) is beginning to remake the landscape for marketing and advertising by encouraging inventive new open-source alliances. Two of them affecting this space have emerged in the last few weeks — and, although unrelated, they’re both called Open GDPR. The OpenGDPR framework was announced late last week by its
A complete overhaul of Gmail is in the works, according to an email sent to users earlier this week. Google says the Gmail redesign, which will include a new web interface design, new features and offline support, is scheduled to launch in coming weeks. Gmail users will be able to opt into the new “Gmail
A survey commissioned by LendEDU revealed 67.6 percent of small business owners are supportive of recent minimum wage hikes. This despite the cost they will have to incur because of the new laws. High Support for Minimum Wage Increases To date, a total of 18 cities and states have increased the minimum wage. The support
Mediamodifier / Pixabay We are living in an age of uncertainty. There’s more volatility in our politics, economics, and increasingly, our climate. For brands, this translates into sudden support spikes. In 2016, Con Edison weathered the impact of Storm Jonas upon New York City. Intuit, maker of TurboTax, saw its own tsunami of questions rising
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Google has expanded the ability for more businesses to add their services to their menus. This includes not just restaurant owners, which they added a few months ago, but more service businesses, from plumbers to florists to health and beauty, and even web developers. To access this, log in to your Google My Business listing, click
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Few aspects of your business are more important than good customer service. The longer you keep clients around – and the happier you make them – the stronger your business becomes. And it begins from the very first touch – the moment a prospect arrives on your website. If you can capture their attention and
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Bing Ads Editor getting support for account level ad extensions – Search Engine Land Thanks to Our Sponsor Source link
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