One of the key factors for improving how your customers see you in today’s digital ecosystem is by improving the Customer Experience (CX). To make this happen you need to listen to what they are saying. Applied Marketing Science (AMS) is holding the next open-enrollment session of “Listening to the Voice of the Customer” to […]
Chicago Event Tackles Customer Experience Issues Read More »
On screen, the scenario plays out much like it does in many homes: A senior, still independent, begins to struggle with a few tasks—including being able to lift herself off the toilet. She’s too embarrassed to ask for help, at least at first. What’s different in this case is that the senior is the actress
Grace and Frankie Tackles Aging, EZ-ACCESS Takes Notice Read More »
David Putters at Shell gets on stage at SIINDA 2018, to discuss the importance of an effective location marketing strategy when working towards ambitious customer acquisition and global growth plans. David Putters, Global Product Manager Web at Shell, spoke in a collaborative session with Addiko Bank (a national bank chain in Croatia) at this year’s SIINDA (Search
Shell Tackles Listings Data Accuracy to Achieve Ambitious Growth Goals Read More »
(If you cannot view the video, please click here.) Industrial automation is coming During the most recent episode of HBO’s Last Week Tonight, John Oliver hilariously covered the potential impact of automation within the modern workforce. It’s the unlikeliest of topics one would expect to see on late night television, but it is one that’s
John Oliver Tackles the Dreaded A-Word: Automation Read More »
A new free cyber security program put together with big business and Obama-era experts is focusing on small businesses. Small Business Trends got in touch with Kiersten Todt, Managing Director of the Cyber Readiness Institute, to find out how the Institute plans to tighten up what’s generally seen as a lacking of preparation for cyber
Cyber Readiness Institute Tackles Lack Of SMB Readiness Read More »
Experts have a lot to say about starting a business, and even about finding success. But what about advice for how to manage the critical intermediate challenges that certainly appear when an organization is growing? One author that tackles those challenges is Scott Belsky through his latest book The Messy Middle: Finding Your Way Through The Hardest and
The Messy Middle Tackles the Hard Work on the Way to a Big Idea Read More »
In its latest effort to rein in trolling on the micro-blogging platform, Twitter has announced a new approach to hiding mean tweets by tweaking its algorithm. This move is part of the company’s ongoing attempt at addressing rampant harassment and abuse on the platform, according to CEO Jack Dorsey. Trolls are known for sparking heated
Twitter Tackles Harassment by Tweaking Its Algorithm, Hides Mean Tweets Read More »
