Undercover

Car Dealer Conference Speaker’ to Share ‘Undercover Evidence’

Young employees at car dealerships seldom open up to supervisors, but they do share their feelings with colleagues of the same age group. So says Clint Pulver, a.k.a. “The Millennial Speaker,” who helps organizations train, engage with and inspire young generations. He is on the speakers list of the 10th annual DrivingSales Executive Summit for …

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5 Undercover Hacks To Jumpstart Your Marketing Productivity

In the modern world of infinite distractions just one click away, it can be tough to really bunker down and stay productive. In fact, around 65% of workers today say they regularly surf the web for non-work-related reasons on their employer’s dime. Part of it is undoubtedly a lack of discipline, but boosting your productivity …

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Are Twitter Employees Snooping Through Your DMs? Undercover Video Raises Concern Over User Privacy

Twitter is going on the offensive; adamantly stating that the company is not reading users’ direct messages. The denial comes on the heels of allegations raised that Twitter employs hundreds of people tasked with reading account holders private messages. Project Veritas Makes Disturbing Claims Project Veritas recently posted footage that allegedly features Twitter engineers who …

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Want to Get the Real Scoop on Your Company’s Customer Service? Go Undercover (Seriously)

Going undercover to shop your own store or business can reveal unique opportunities for improvement. And some of these insights can be key to building customer loyalty and unlocking sales. I first learned about secret shopping, also known as mystery shopping, several years ago when my wife was hired by a major department store to …

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