Unify

How to Unify Customer Communications when the Future is Channel-less

How to Unify Customer Communications when the Future is Channel-less

What’s the next phase for customer communications? You can already chat back and forth with customers through social channels, text messages, emails, and phone calls. All the right touchpoints are there, but they’re not necessarily as well connected as they could be.  For instance, can you start a conversation on the phone and pick up […]

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Unify Square Beefs Up PowerSuite for Zoom and Microsoft Teams Rooms

Unify Square, announced on October 1 the extension of its PowerSuite Cloud Managed Services (CMS) offering. The new service will make it easier and more cost-effective to manage and secure Unified Communications room systems. At the same time, it will improve and streamline the way people are communicating and collaborating today. According to Unify Square,

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Explorium raises $19 million to unify AI model training and deployment

Explorium, a Tel Aviv-based startup developing what it describes as an automated data and feature discovery platform, today announced that it’s raised $19 million total across several funding rounds. Emerge and F2 Capital contributed $3.6 million in a seed raise, and Zeev Ventures led a $15.5 million in series A. The influx of capital comes

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AdStage launches Join to automatically unify campaign, analytics, sales data in one dashboard

Source: AdStage. An example of leads data available in AdStage Join. Does this scenario sound familiar? Marketing rejoices in all the leads it sent to sales. Sales grumbles that too many of the leads were garbage. Animosity and bitterness fester until the two teams function more like competitors rather than like a unit working toward

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Zoho One Update Corrals Data to Unify Small Business Efforts

Zoho One recently announced a major overhaul of its flagship applications suite. The big changes include a mobile app, analytics that blend data from apps across the suite, implementation of the Zia conversational AI-powered assistant and a new Search feature that corrals information. The free concierge is available to subscribers. Zoho One Update The new upgrades are

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A new tool to aggregate and unify all marketing data sources

Interview: Itamar Ben Hemo, CEO of Rivery One of the many recurring questions we get asked at Smart Insights and in our member’s Facebook group is, is there one platform that tracks and manages all ads and content across various distribution channels? Monitoring performance of campaigns all in one place is a burning desire for many

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Google Analytics adds feature to unify users to Google AMP Cache pages & non-AMP pages

As more site owners have adopted AMP for speeding up mobile pages, measurement has lagged. That’s quickly changing. A visitor who went to an AMP-enabled page and a non-AMP page of a site was being counted as two separate people in Google Analytics. In May, Google fixed the double-counting issue for visitors to publisher domain

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