Voc Blog

Continuous Listening in The Modern World of Employee Experience (EX)

Register to the webinar for your region Employee feedback and workforce insight strategies and trends have been undergoing a massive transformation in recent years. HR and People Analytics teams within organizations are doing more to take control of their own feedback strategies, and importantly, the methods and techniques being implemented are evolving […]

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CX Skills Series: Business Acumen

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Register to the webinar for your region Australia: 28th April @ 11am AEST Europe: 28th April @ 11am BST North America: 28th April @ 11am EDT Customer experience doesn’t sit in a vacuum. To succeed, it needs to be a living part of the wider organization – and that means you need some serious business

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CX Skills Series: Analytics

SEO BLOG / Good To SEO

Register to the webinar for your region Australia: 28th May @ 11am AEST Europe: 28th May @ 11am BST North America: 28th May @ 11am EDT There’s more to customer experience than analytics – but it’s a great place to start! With the ever-growing data mountain that encompasses most corporations, it’s imperative to have an

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CX Skills Series: Execution

SEO BLOG / Good To SEO

Register to the webinar for your region Australia: 30th June @ 11am AEST Europe: 30th June @ 11am BST North America: 30th June @ 11am EDT Gathering data, churning out insight and coming up with grand plans is all very well but eventually, someone has got to make something happen. You need a design thinker

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CX Skills Series: Influencing

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Register to the webinar for your region Australia: 29th July @ 11am AEST Europe: 29th July @ 11am BST North America: 29th July @ 11am EDT Shocking though it might be, few people were ever really persuaded to make a decision by a change in NPS® score. Which means that to get people across the

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Staying Connected With Your Workforce in Times of Crisis

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Register to the webinar for your region Australia: 9th April @ 11am AEST Europe: 9th April @ 11am BST North America: 9th April @ 11am EDT Over the past few weeks, leaders, managers, and employees have been forced to adapt to rapidly changing work and community landscapes. Everyone has been trying to find new ways

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International Women’s Day | Confirmit

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In celebration of International Women’s Day, we would like to take a moment to honor all the Women of Confirmit. While our company is full of smart, talented women, we’ve chosen to interview our Executive Vice President of Global Human Resources, Heidi Brumbach. Heidi has been part of the Confirmit team for 13 years

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The Role of CX and Insights in Challenging Times. Your Questions Explored.

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Register to the webinar for your region Right now, everyone is feeling their way through each day trying to support family, friends, their communities, and their organizations. Things are changing fast and yesterday’s certainties are today’s unknowns. There are no easy answers and the priority is to keep everyone safe

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Fireside Chat with CX Experts, Forrester SiriusDecisions and C-Space

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Register to the webinar for your region The world of Customer Experience (CX) is rapidly evolving. Keeping up with the latest best practices or industry tips can be a challenge! Perhaps you wonder, what are other CX leaders doing? And what are CX experts saying? Well, we’re here to

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Confirmit named a Leader in The Forrester Wave 2020

Making Waves: Why Long Term Relationships are at the Heart of our Success

SEO BLOG / Good To SEO

You might have seen the news by now (I admit we’ve been shouting about it quite a bit), Confirmit has been named a Leader in the just-launched report; The Forrester Wave™ Customer Feedback Management Platforms, Q1 2020. For obvious reasons, we’re very pleased about it – high fives all round, etc. The

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