PullString drops text-based chat for voice conversations in its new platform


The base of Amazon Echo, the smart speaker home of voice agent Alexa

In September of last year, PullString announced its Author platform for developing text-based chatbots.

A few months after the launch, the firm added the ability to create Skills — that is, conversational third-party applications — for Amazon’s Alexa voice agent.

This week, PullString is launching a new platform called Converse that is solely focused on letting non-technical users create voice-based Skills.

The company says this is the first end-to-end platform for non-technical users to create conversational interactions for Alexa. Converse is also PullString’s first self-service, cloud-based platform, as Author — which has now been discontinued — was desktop-based and required some professional services.

[Read the full article on MarTech Today.]


About The Author

Barry Levine covers marketing technology for Third Door Media. Previously, he covered this space as a Senior Writer for VentureBeat, and he has written about these and other tech subjects for such publications as CMSWire and NewsFactor. He founded and led the web site/unit at PBS station Thirteen/WNET; worked as an online Senior Producer/writer for Viacom; created a successful interactive game, PLAY IT BY EAR: The First CD Game; founded and led an independent film showcase, CENTER SCREEN, based at Harvard and M.I.T.; and served over five years as a consultant to the M.I.T. Media Lab. You can find him at LinkedIn, and on Twitter at xBarryLevine.



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