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Facebook has acquired Servicefriend, which builds ‘hybrid’ chatbots, for Calibra customer service – TechCrunch

As Facebook prepares to launch its new cryptocurrency Libra in 2020, it’s putting the pieces in place to help it run. In one of the latest developments, it has acquired Servicefriend, a startup that built bots — chat clients for messaging apps based on artificial intelligence — to help customer service teams, TechCrunch has confirmed. …

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Facebook suspends tens of thousands of apps in ongoing privacy investigation

Facebook—the social media company that has been under intense public criticism for not adequately safeguarding the personal information of its 2 billion users—has suspended tens of thousands of apps for a variety of violations, including improperly sharing private data. In a post published on Friday, Facebook VP of Product Partnerships Ime Archibong said the move …

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