Focus

The Social Media Bot Problem, and How the Latest Investigation Is Bringing It Into Focus

SEO BLOG /

One of the key benefits which might be derived from the current investigation into how social platforms were used to influence the 2016 US Presidential Election, could be improved data and transparency for social metrics – particularly in regards to automated bots, and the presence of fake accounts on each platform. The presence of bots, […]

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NextCon17 Conference Launches With Focus on Customer Experience

Breaking News, Nextiva, SEO BLOG, Technology Trends /

Customer experience took center stage today as an estimated 750 guests arrived for the first day of NextCon in Scottsdale, Arizona. The conference, now in its second year,is put on by cloud business phone service provider Nextiva. The focus on customer experience is actually a new part of the conference this year. Last year, the conference

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Want to Achieve Superior Business Results? Focus on the Experience of Work

Lead, SEO BLOG /

Workplace researchers conservatively claim we spend a third of our life working. Given that we’re living longer, I believe it’s closer to half our lives or more. And as we spend more time working, we’re beginning to understand the effects of bad management better. Gallup’s research finds that 70 percent of employees have a negative

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Google extends olive branch to publishers, lays out new focus on subscriptions

A-Post to Search Engine Land, accelerated mobile pages, Channel: Display Advertising, Display Advertising, Google, Google: Critics, Google: Display Advertising, Programmatic Advertising & Media Buying, SEO BLOG, video /

In a rare joint appearance, Google executives Philipp Schindler, chief business officer, and Sridhar Ramaswamy, SVP of ads and commerce, addressed a group of several dozen publishers and broadcasters at an event held at the company’s Chicago offices Tuesday. And, at that event, he extended an olive branch. In his opening remarks, Schindler said Google

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10 Can’t-Miss Episodes of ‘Focus on Customer Service’ – And a New Podcast

SEO BLOG /

After two years and more than 50 episodes, the first known podcast dedicated solely to customer service in social media is saying goodbye. The Focus on Customer Service Podcast officially ends its run today as a new podcast about customer experience is also launched. Sponsored from its inception by Social Media Today after its late

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Bing to Focus on PC Search Market After Losing Deal With Apple

SEO BLOG /

‘); $(‘#scheader .sc-logo’).append(‘ ‘); $(‘#scheader’).append(”); $(‘#scheader .scdetails’).append(‘ ‘+cat_head_params.sponsor+’ ‘); $(‘#scheader .scdetails’).append(cat_head_params.sponsor_text); $(‘#scheader’).append(‘ ADVERTISEMENT ‘); if(“undefined”!=typeof __gaTracker){ $(‘#scheader a’).click(function(){ __gaTracker( “send”,”event”, “Sponsored Category Click Var 1”, “mobile”, ( $(this).attr(‘href’) ) ); }); } } }); }); Earlier this week it was reported that Google is replacing Bing as the default search provider for Apple’s iOS. Losing

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