Takeaways

Healthcare CRMs Are the Key to Unlocking the Digital Front Door: Takeaways from the Wave

Healthcare CRMs Are the Key to Unlocking the Digital Front Door: Takeaways from the Wave

Healthcare Organizations (HCOs) should look to Healthcare CRMs to enable their Digital Front Door strategy and meet the growing demands of their customers for a great experience – both digitally and beyond. The recently published report, “The Forrester Wave™: Healthcare CRM Q1 2020” report identified the 7 most significant players in this market: Creatio, Healthgrades, …

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Top Three Takeaways From The Kronos-Ultimate Merger Announcement

Top Three Takeaways From The Kronos-Ultimate Merger Announcement

The human capital management (HCM) technology market is a hotbed of M&A activity, so to anyone who follows it, this merger shouldn’t be a huge surprise. In fact, when private equity firm Hellman & Friedman acquired Ultimate Software around this time last year, the writing was on the wall. Kronos had already been taken private …

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5 takeaways for marketers from Google's Q4 2019 earnings

5 takeaways for marketers from Google’s Q4 2019 earnings

Google reported revenues of $45.8 billion, up 17% year-over-year for the fourth quarter of 2019 on Monday. Including “other bets,” Google’s parent Alphabet reported total revenues grew 23% to $46.1 billion for the quarter. For the first time, the company disclosed YouTube advertising (and Cloud) revenues. It was also Sundar Pichai’s first earnings release since …

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Key Takeaways From Salesforce Dreamforce '19

Key Takeaways From Salesforce Dreamforce ’19

Key Takeaways From Salesforce Dreamforce ’19 Skip to content Home > Insights > Key Takeaways From Salesforce Dreamforce ’19 The US Federal Customer Experience Remains Weak And Uneven In 2019 The White House requires federal agencies to “provide a modern, streamlined, and responsive customer experience across government, comparable to leading private sector organizations.” Unfortunately, results …

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New Fieldwork Reporting Capability: Top Takeaways| Confirmit

New Fieldwork Reporting Capability: Top Takeaways| Confirmit

With increasing pressure on Market Researchers to show quick top-level insights, efficiency is everything, and while the industry is rightly focused on speed, quality shouldn’t be sacrificed in its favor. Recently, Confirmit launched our brand new Fieldwork Reporting capability, providing out-of-the-box reporting with just one click. In this post I’ll explore some of the core …

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