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TTEC Holdings Inc. (NASDAQ:TTEC) and Newtek Business Services Corp. (NASDAQ:NEWT) have been rivals in the Business Services for quite some time. Below is a review of each business including various aspects such as risk, analyst recommendations, profitability, institutional ownership, dividends, earnings and valuation.

Valuation and Earnings

Gross RevenuePrice/Sales RatioNet IncomeEarnings Per SharePrice/Earnings Ratio
TTEC Holdings Inc.1.52B1.0925.97M-1.910.00
Newtek Business Services Corp.45.27M8.5246.18M0.000.00

Demonstrates TTEC Holdings Inc. and Newtek Business Services Corp. earnings per share (EPS), gross revenue and valuation.


Table 2 hightlights the net margins, return on assets and return on equity of the two companies.

Net MarginsReturn on EquityReturn on Assets
TTEC Holdings Inc.-1.71%-7.8%-2.5%
Newtek Business Services Corp.102.01%0%0%

Volatility & Risk

TTEC Holdings Inc. has a beta of 0.86 and its 14.00% less volatile than Standard & Poor’s 500. Newtek Business Services Corp. has a 1.36 beta and it is 36.00% more volatile than Standard & Poor’s 500.


$0.55 per share with a dividend yield of 1.57% is the annual dividend that TTEC Holdings Inc. pay. Meanhile, Newtek Business Services Corp.’s yearly dividend is $1.74 per share and 8.65% dividend yield.

Analyst Ratings

TTEC Holdings Inc. and Newtek Business Services Corp. Ratings and Recommendations are available on the next table.

Sell RatingsHold RatingsBuy RatingsRating Score
TTEC Holdings Inc.0.00
Newtek Business Services Corp.112.50

Insider and Institutional Ownership

Roughly 27.5% of TTEC Holdings Inc. shares are held by institutional investors while 21.5% of Newtek Business Services Corp. are owned by institutional investors. 1% are TTEC Holdings Inc.’s share held by insiders. Competitively, insiders own roughly 5.8% of Newtek Business Services Corp.’s shares.


In this table we show the Weekly, Monthly, Quarterly, Half Yearly, Yearly and YTD Performance of both pretenders.

Performance (W)Performance (M)Performance (Q)Performance (HY)Performance (Y)Performance (YTD)
TTEC Holdings Inc.-6.26%7.83%8.59%-24.57%-31.45%-31.88%
Newtek Business Services Corp.-6.28%2.93%-13.94%0.76%9.17%8.17%

For the past year TTEC Holdings Inc. had bearish trend while Newtek Business Services Corp. had bullish trend.


On 11 of the 13 factors Newtek Business Services Corp. beats TTEC Holdings Inc.

TeleTech Holdings, Inc. provides technology enabled customer experience services. It operates through four segments: Customer Management Services, Customer Growth Services, Customer Technology Services, and Customer Strategy Services. The Customer Management Services segment offers customer experience delivery solutions, which integrate technology with customer experience professionals to optimize the customer experience across various channels and stages of the customer lifecycle from an onshore, offshore, or work-from-home environment. The Customer Growth Services segment provides technology-enabled sales and marketing solutions, including sales advisory, search engine optimization, digital demand generation, lead qualification, and acquisition sales, growth, and retention services. The Customer Technology Services segment offers system design consulting, customer experience technology product, and implementation and integration consulting services, as well as manages clientsÂ’ cloud and on-premise solutions. The Customer Strategy Services segment provides professional services in customer experience strategy and operations, insights, system and operational process optimization, and culture development and knowledge management. The company serves automotive, communication, financial services, government, healthcare, logistics, media and entertainment, retail, technology, travel, and transportation industries. It has operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, China, Costa Rica, Germany, Hong Kong, Ireland, Lebanon, Macedonia, Mexico, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, Turkey, the United Arab Emirates, and the United Kingdom. TeleTech Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.

Newtek Business Services Corp. is a business development company specializing in providing financial and business services to the small-and medium-sized business market in the United States. The firm also seeks to invest in early stage businesses. The firm seeks to makes both debt and equity investments. Under debt investments, it focuses on first lien loans, which have terms of 1 to 25 years; second lien loans, which have terms of 5 to 25 years, and unsecured loans, which are provided to meet short-term funding needs and are repaid within 6 to 12 months. It operates through Electronic Payment Processing, Managed Technology Solutions, Small Business Finance, and Capcos segments. The company originates small business administration loans for the purpose of acquiring commercial real estate, machinery, equipment, and inventory, as well as to refinance debt and fund franchises, working capital, and business acquisitions; and offers small business loan servicing and consulting services to the Federal Deposit Insurance Corporation and various other financial institutions, as well as provides management services. Its electronic payment processing services include credit and debit card processing, check approval, ancillary processing equipment and software to merchants, eCommerce, electronic solutions to accept non-cash payments, check conversion, remote deposit capture, ACH processing, and electronic gift and loyalty card programs. The company also provides Website hosting, dedicated server, and cloud hosting services; Web design and development; Internet marketing; data storage and backup and other related services; and ecommerce services, such as payment processing, online shopping cart tools, Website design and Web related services; Accounts Receivable Financing, and The Secure Gateway. In addition, it offers Newtek Advantage, a mobile, real-time operating platform enabling a business to access data on a smartphone, tablet, laptop, or PC for eCommerce, credit/debit transactions, Website statistics, payroll, insurance, and business loans. Further, the company sells personal, commercial, and health/benefits lines of insurance products; and payroll management processing and employee tax filing services. It has strategic alliances with American International Group, CTAA, Navy Federal Credit Union, Credit Union National Association, Pershing, and others to provide agent services to small business clients. The firm seeks to invest in New York and Louisiana area. The firm seeks to invest $0.3 million to $3 million in businesses. It provides small business terms loans ranging from $0.05 million to $10 million. The firm also provides account receivable financing ranging from $0.05 million to $1.5 million. It also provides $0.05 million to $10 million financing to owner occupied real estate businesses whose average net income over the last 2 years must not exceed $2.5 million. Newtek Business Services Corp., formerly known as Newtek Business Services Inc., was founded in 1998 and is headquartered in Lake Success, New York with additional offices in Garden City, New York; Miami, Florida; Milwaukee, Wisconsin; New Orleans, Louisiana; and New York, New York.

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