Retailers (including Amazon) Crack Down on Return Fraud

Ecommerce customers value a lenient and free return process. The most successful online and omnichannel merchants have been willing to accommodate those wishes. Until recently. A survey by the National Retail Federation estimated that retail return fraud costs all merchants as much as $15 billion in 2017. An example is “wardrobing” or “free renting,” wherein […]

Retailers (including Amazon) Crack Down on Return Fraud Read More »