employee training

For Employee Improvement That Sticks, Strive to Transform Instead of Train

In today’s “always on” climate, leaders are overwhelmed and overworked. And it seems they’re especially unable to devote time to people-related issues within their organizations. Instead, they choose a quick fix — a temporary patch on the problem. After all, busy leaders must return to their more important work (or what they perceive as such), […]

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The Key to Creating a Sustainable, Loyal Team

We have all begun to appreciate the importance of sustainable resources, right? Certain fisheries and crops, for example, when managed with the proper care, will be available to meet our growing future demands. You need to think of your team as a sustainable resource as well: one that must be cared for in ways that

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Generation Z Is Entering Your Workforce: Do You Understand How to Harness Their Unique Skills?

Generation Z is no longer on its way into the workplace—it’s already arrived. The members of Gen Z have their own style and characteristics, already influencing one-fourth of the work world this year. If you want your business to be competitive, you’ll need to adapt your training methods to Gen Zers’ style. This class of

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How to Perfect Your Wireless Sales Script

Every successful sale starts with a successful script. From the opening conversation to the final close, each step is essential to providing the best experience for your customers. Let’s take a look at four tips for perfecting your wireless sales script. Present value over price Always promote value over price. In addition to understanding the

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