Retail Trends

These 3 Things will Change the Way Your Store Approaches Tomorrow’s Customer

Retail Trends, SEO BLOG /

In order for your retail store to survive and thrive, you not only have to satisfy customers today, but constantly look ahead to tomorrow. According to A.T. Kearney’s Global Future Consumer study, which forecasts 10 years into the future, there are three critical things shoppers want from retailers. Can your store deliver them? Here’s what […]

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Starbucks’ Closing of Teavana Stores Could Be Small Business Opportunity

Retail Trends, SEO BLOG /

Starbucks (NASDAQ:SBUX) just announced that it’s closing all of the storefronts for its Teavana brand. And that could mean new opportunities for small businesses to break into the market. Closing of Teavana Stores Opens Opportunities Starbucks decided to close the once popular tea stores due to slow sales. But there’s still a fairly sizable market

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Chipotle’s Ongoing Health Issues Could Drag the Brand Down

Retail Trends, SEO BLOG /

Chipotle’s PR nightmare is far from over. The company has seemingly had to deal with crisis after crisis over the last couple of years due mainly to food safety issues at its restaurants. And a couple of recent incidents have reignited customer worries. Mice at Chipotle First, customers at a Chipotle (NYSE:CMG) restaurant in Dallas

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FTC Charges Online Trampoline Sellers for Phony Reviews

Retail Trends, SEO BLOG /

The U.S. Federal Trade Commission (FTC) is sending out another warning to unscrupulous marketers who try to manipulate consumers with fake reviews. FTC Crackdown on Fake Reviews The warning accompanies the charging two brothers the FTC says posted deceptive ads and endorsements of trampolines they were selling online. The brothers have been ordered by the federal agency

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Small Businesses Sold 40 Million Items on Amazon Prime Day — Twice Last Year’s Total

Retail Trends, SEO BLOG /

Are you selling your products on Amazon (NASDAQ:AMZN)? If you are not, here’s a good reason to consider the platform. During the recently held third annual Prime Day event, customers ordered more than 40 million units from hundreds or thousands of small businesses. This was up from 20 million units sold last year. Small Businesses

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5 Ways to Provide Exceptional Customer Service in eCommerce

Retail Trends, SEO BLOG /

Since shopping online implies there is no personal interaction with a sales person, many customers grow frustrated if they encounter issues with the website or an order. To make matters worse, lots of online businesses fail when it comes to customer service by offering slow, delayed responses — or not offering them at all. Poor

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Lesson From Bridal Chain Closing: Always Remember Your Customers

Retail Trends, SEO BLOG /

Nationwide bridal store chain Alfred Angelo abruptly closed up shop recently, giving customers almost no notice and leaving brides who had already paid for dresses scrambling to pick up their purchases or find replacements. Some brides drove hours to pick up their dresses at stores, having only a couple hours notice after reading of the

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