Retain

healthcare careers, patients, patient experience, communication

5 Best Practices for PCPs to Acquire and Retain More Patients

Patients are coming to healthcare interactions with the expectations of a consumer, that is, for personalized, easy, and convenient experiences. After all, they’ve been dealing with digital disruptors such as Amazon and Uber for the past decade or more and have grown accustomed to a much more consumer-centric focus. While primary care physicians like to blame […]

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Hashtag Trending – Google voice data privacy; gaming scholarships; Apple to retain Mac Pro production in the U.S.

Google promises not to store your voice data, colleges are giving out scholarships to gamers, Apple to keep its Mac Pro production in the U.S. That’s all the tech news that’s trending today. It’s Tuesday, September 24th, and I’m your host, Tom Li. Trending on Reddit, Google says it will no longer store your audio

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To Retain College Students, Look to Academic Support and Campus Activities, New Report Finds

What keeps college students coming back for more? A new report on the effects college programs have on student retention attempts to answer that question. Academic advising meetings, Greek life, supplemental instruction, scholarships and tutoring are the programs that correlate most with improved student retention rates, according to a study of nearly 1,000 initiatives at

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Our Machine Learning Platform Helps Brands Retain Their Customers, Says Medallia CEO

“We’re a platform that helps some of the biggest brands in the world really understand their customers in live time and communicate with them while they’re in an experience,” says Medallia CEO Leslie Stretch. “Instead of a survey after they’ve left a hotel, they communicate them while they’re there, check in on the experience and

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How IBM is Using AI to Improve Hiring and to Retain and Retrain Employees

“We are the number one destination for Gen Z on Glassdoor,” says IBM CEO Ginni Rometty. “I get 8,000 resumes a day. I don’t make them go hunt for jobs. The AI talks to them and we ask very nicely and get permission, share this with me, share that with me, share this LinkedIn review

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How one marketer uses a chatbot to retain customers

A conversational flow for a TriNova customer on Facebook Messenger. (Click to expand) Marketers are employing chatbots for many uses, but one Chicago-based company has found success in using a chatbot for customer retention. Gold Eagle owns several brands, including products for cleaning household surfaces like granite countertops and hardwood floors, through its TriNova brand.

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