Most of us have heard the phrase “all good things must come to an end,” but that’s what you should avoid when it comes to your retention rate. Subscription businesses, including SaaS companies, enjoy a steady cash flow each month from customers. That is, if they can keep users around. What are retention rates? Your […]
Retention Rate: What you need to know to get started Read More »
Whether you are the boss of one or many, each employee is important to your small business. Would you rather work on retention, or retraining? According to statistics, more than 3 million people quit their jobs every month, with one-third of those quitting during the first month of employment. Millennials, Generation X, Baby Boomer –
Employee Retention Strategies That Work for Small Businesses Read More »
This is a guest post from Adam Weinger at Double the Donation. If you’re a nonprofit professional, you likely know that it’s more practical and cost-effective to bring back repeat donors than to be on the search for new ones. This means that boosting your donor retention rate, or the yearly change in the number
5 Donor Retention Strategies to Maintain And Grow Your Base Read More »
You put a lot of effort into acquiring new customers and now you want to focus on keeping them. You know that customer experience and value are important—you’re just not sure how you want to capitalize on that. Customer retention strategies are one of the most effective ways to turn new customers into repeat customers.
12 Effective Ecommerce Customer Retention Strategies Read More »
When you give customers a great experience, chances are they’ll keep coming back for more. Today’s top CMOs know customer experience and customer retention are interlinked: they’re crucial ingredients in the recipe for business success. In fact, just a 5% increase in customer retention can increase profits between 25% and 125%. In recent years, account-based
3 Crowd-Pleasing Recipes for Customer Retention with ABM Read More »
Increasing repeat visitors is far more cost-effective and easier than acquiring new ones. Please visit Marketing Land for the full article. Source link
Soapbox: Acquisition is great, but retention is better Read More »
In order to retain the customers, you currently have you first had to acquire them. So, once you have your customers, how important is customer retention? According to a new survey and report from Brightback, 93% of professionals in subscription businesses think it is just as or more important than the acquisition. The value of
Customer Retention As, More Important than Acquisition, Say 93% of Pros Read More »
Can a business succeed without competent employees? Highly unlikely. Yet, companies small and large tend to have relatively little control over retention of top talent. If employees want to leave, they will. But little control doesn’t mean no control. What’s more, employers and managers have some effective tools and tricks at their disposal to see
Good news, mobile marketing teams: user retention doesn’t have to be a losing battle. There was once a time when growth was the name of the game in mobile marketing, but the tides are turning. Installs alone are not enough to propel apps to the top of the app store’s search results—mobile engagement and retention
The issue of customer retention comes up in nearly every conversation with colleagues in a service business or software company. As companies aspire to transition to an ongoing customer relationship and recurring revenue model (versus traditional transactional relationships with customers), retaining high-value customers is more important than ever. After all, depending on what industry you’re
Are your acquisition efforts the root of your retention issue? Read More »
