product returns

new retail strategy? – Econsultancy

The past several years have been very difficult for traditional retailers with brick-and-mortar footprints. Changing consumer habits, driven in large part by the rise of online retail, have led to thousands of store closures in the US and UK. The ongoing retailpocalypse has claimed even once-iconic brands. Barney’s, once arguably the most prestigious name in […]

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Should retailers embrace returns culture? – Econsultancy

By one estimate, returns cost retailers around the world more than half a trillion dollars a year; by another, that amount will soon exceed a trillion dollars a year. Not surprisingly, the staggering costs of returns means that retailers spend lots of time, money and energy trying to minimize returns. Some even rely on companies

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