How to Successfully Sell Your Product to Walmart


Store shelves

Is your dream to sell your product to Walmart? Small business owners everywhere dream of getting their products on the shelves at Walmart—and thanks to Walmart’s commitment to American-made products, that dream can become a reality.

Back in 2013, Walmart pledged that by 2023, it would purchase approximately $250 billion in products supporting the creation of American jobs. Since then, the retailer has held an Open Call event for U.S.-manufactured products every year.

Both current Walmart suppliers hoping to expand their product mix and would-be suppliers trying to get a foot in the door attend Open Call, where they have the opportunity to meet Walmart buyers and pitch their products. In 2018, business owners from more than 450 businesses visited Open Call selling everything from sportswear to salsa. The prize for getting approved: having your American-made products on Walmart or Sam’s Club store shelves or sold on Walmart.com.

Even entrepreneurs who don’t get approved at Open Call say they learn a lot about improving their products, thanks to the advice of Walmart buyers, and many come back to try again. Attending Open Call can be a small business’s big break.

Can you pitch your product at Open Call?

Before you apply for Open Call, you have to meet certain requirements.

Preparing to sell your product to Walmart buyers

To succeed at Open Call, it’s vital to know what Walmart buyers are looking for. Of course, since low prices are Walmart’s hallmark, price is important, but it isn’t the only thing buyers consider (or even the most important). The three key attributes that Walmart buyers look for are:

  1. Does this product solve a key customer need?
  2. Does the quality of the product exceed my customers’ expectations?
  3. Does this product provide customers with a good value?
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Here’s how to boost your odds of a successful pitch.

  • Be prepared: Have samples of your product ready. If it’s a food product or an item that needs assembly, make sure you have the selling unit and the finished product at the meeting.
  • Know your costs: Be ready to offer your best price upfront. This isn’t the time to haggle: If buyers think you’re trying to pitch them something that’s priced too high, they won’t trust you. Start with the lowest cost so the buyer can immediately assess the value of your product and make a decision.
  • Offer a strategy: Before you pitch a Walmart buyer, you must understand the stores, the website, and how they merchandise products.  Be able to explain how your product would fit into the store’s overall product mix and have ideas for where it should be placed.
  • Provide insights: Can you explain why your product is important to Walmart customers? You need to show what problem it solves and provide evidence that this is a viable product that customers will buy. Demonstrating that you’ve done your homework helps convince buyers your product will sell.
  • Be brief: Pitches may vary in length depending on how many items you’re pitching and how complex they are. Generally, though, most supplier meetings last about 30 minutes—and that needs to include any questions that buyers may have. Plan your presentation with that time frame in mind.
  • Make it memorable: You don’t have a lot of time, so make sure your presentation includes images, costing, the history of your business, and your contact information. This helps the buyer remember you and your product after the meeting.
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Open Call helps U.S. workers

Some two-thirds of Walmart’s U.S. merchandise spending is for items made, assembled, grown, or sourced in the United States. Over the life of the Open Call initiative, Walmart estimates its commitment to American-made products could create as many as 1 million new jobs.



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