As a B2B company, you know that if your clients aren’t happy, your business isn’t happy. Managing your clients is crucial for long-term success, and one of the cornerstones of running an effective operation. If you’re not listening to your clients, not respecting their time, or burning bridges over easily avoidable miscommunications, you’re not going […]
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Revenue Cycle Management Market is all set to hit a new record high of USD 100 billion by 2024, a feat achieved by very few industries functioning on the revenue cycle model. The RCM model in healthcare industry is recognized as the most important architecture to reduce management complexities. As a result, implementation of revenue
Four major trends impacting revenue cycle management industry Read More »
Last week, Forrester published its latest overview of the privileged identity management (PIM) market, which can be found here. In it, we provide an overview of the 17 leading PIM vendors and categorized each vendor as either a PIM specialist or PIM suite provider , along with a market segmentation based on geography and annual
Privileged Identity Management Solutions Must Secure Growing Diversity Of Use Cases Read More »
Let’s say someone asked you if you thought your company was meeting customer expectations. In all likelihood, your answer would be yes. Fact is, if you don’t have the proper frameworks and tools set up, it’s very hard to evaluate your customer experience performance. Without these frameworks, it’s impossible to truly answer the question: “Am
Customer experience management: A starter’s guide Read More »
Celebrities dominate social media. Total understatement, right? Heck, celebrity interactions represent some of the most engaged-with posts on social at large. Couple that with the fact that nearly all of the most-followed Instagram accounts belong to celebrities (minus Nike, National Geographic and Instagram themselves). That said, those millions of followers and interactions don’t happen by
Celebrity Social Media Management: How to Build a Brand Read More »
On a regular day, connecting with your audience on social media requires tact, care, and forethought. In the epicentre of a major crisis, the pressure skyrockets. What should your brand say when the facts and the future are uncertain? And how should you say it when new developments are coming in by the hour, or
How to Use Social Media for Crisis Communications and Emergency Management Read More »
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V2R Lab Station now available | Leanides Network Management Systems Read More »
These are times of fast-changing news around COVID-19. It’s clear that what we are facing — not just as marketers, as friends, and parents and colleagues — is unprecedented. And we’re all in it together. In times like these, people look to each other, and to their communities to figure out how to respond. Over
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