Surveys

Customer Experience Surveys Are A Tool, But They Can't Do It All

Customer Experience Surveys Are A Tool, But They Can’t Do It All

Getting decent survey response rates is hard and getting harder for customer experience (CX) professionals. The reason? Customers have become: Wary. Overly long surveys and tone-deaf or irrelevant surveys have left customers gun-shy. Now, when customers see your survey invitation, they assume the worst. Resigned. Customers feel their feedback won’t matter because they have not seen …

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Six reasons you should be adding voice to your web surveys

Six reasons you should be adding voice to your web surveys

Hear this! Askia is delighted to announce a reselling arrangement that makes it incredibly simple to voice-enable any Askia web survey. The award-winning Phebi Insight technology provides an option for respondents to answer both closed and open-ended questions using their voices, rather than typing. Phebi Insight won IIeX’s Insight Innovation Competition in Amsterdam on 26th …

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fishbat Shares 3 Tips for Keeping Clinical Trial Participants Engaged Through The Entire Process

NEW YORK, Dec. 30, 2019 /PRNewswire/ — There are numerous phases involved in the clinical trial process. Phase I is used to assess the safety of a drug or device to be used in a trial. Phase II focuses on testing the efficacy of the drug or device in question. From there, phase III is carried …

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GoodFirms Unlocks the Most Trustworthy Digital Marketing and SEO Companies for November 2019

WASHINGTON, Nov. 6, 2019 /PRNewswire/ — As the modern technologies are evolving rapidly; brick-and-mortar entrepreneurs are also enhancing their business models to get a powerful online presence with digital marketing strategies. Today, you can associate with Top Digital Marketing Companies globally who are assisting the various businesses from sectors of industries to attract quality traffic, create …

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