TopTier

SMX Replay: How to use data storytelling to earn top-tier media coverage

Getting your brand’s content referenced — or even linked to — by major media outlets can help to establish it as an authority within your industry and increase its visibility in searc. However, that kind of coverage is something most businesses can only dream of. At SMX Advanced this year, Amanda Milligan, marketing director at …

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10 Tips for Providing Top-Tier Twitter Customer Service

Customer service isn’t what it used to be thanks to social media. And for consumers, that’s a good thing. Think about it. Nobody has time to sit on hold for an hour or spend days stuck in an endless email chain to get their questions answered anymore. Fast forward to present day where time is …

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