Communications

Building Successful Client Relationships in a Digital Age

We need to reconnect with one another. -Jodie Riccelli Jodie Riccelli, Director of Business Development As the Director of Business Development for WebDevStudios (WDS), Jodie Riccelli is focused on building successful client relationships. She does this by doing nothing but communicating, all day, every day. She communicates with prospective clients, current clients, business partners, peers, …

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Compliance Matters: Data identification and classification

Compliance is all about adhering to regulations established by governments and industries. The main focus of those regulations as they pertain to IT professionals can be summed up in one word: privacy.  Most of our compliance efforts are directed at protecting the privacy of personal identifiable data coming through our networks, stored on our systems, …

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Optimizing Your Email with Data-Backed Tips

Email is the most popular method for business communication. Sure, we’ve seen messaging platforms like Slack and Skype rise in popularity, and employees are always quick to pull out their phones and send a text, but when it comes to business interactions, email has remained king. On average, the everyday email user receives 147 messages …

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Kerio Connect vs Microsoft Exchange

Organizations wishing to operate their own mail servers have a number of different mail server platforms that they can choose between. Two of the leading platforms available today are Microsoft Exchange Server 2019 and Kerio Connect from GFI Software. This article examines the similarities and differences between these two platforms. Organization Size Microsoft Exchange Server …

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Update Your Professional Voicemail Greetings and Maximize Returns

If you don’t update professional voicemail greetings more than once a year, you’re not alone. In fact, according to a survey conducted by the On Hold Messaging Association, 36 percent reported that they update professional voicemail greetings no more than once a year. But the same survey found that 12 percent of business owners update …

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5G Entrepreneurs Creating Billion-Dollar Businesses

Within the next five years New multibillion-dollar businesses will appear that didn’t exist before due to 5G wireless technology. Because of this, many industries will either be agile, reacting to an ever-increasing number of 5G innovators disrupting their industry, or they will be anticipatory innovators and use the predictability of 5G capabilities to become the …

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The Top Online Collaboration Tools of 2019

Working as a part of a big team can be chaotic. There’s a lot to do — changing priorities, disengaged workers, missed deadlines, multitasking, and procrastinating. Chaos is the enemy of every organization. Therefore, finding the right ingredients can set apart great companies from chaotic ones. Just make sure you pick the right tools that …

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Why You Should Send a Text Before Calling Your Customers

Every second, robocallers place 3,961 phone calls, the majority of which are imposter scams attempting to sell, swindle, and scam consumers out of money or personal information. With robocall scams reaching epidemic proportions, many people now refuse to answer their phones to people outside of their circle of friends and family. This poses a challenge …

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How Overpromising Causes Public Relations Disasters

Organizations shouldn’t over promise as an alternative to the risk of losing a customer, employee, deal, flattering article, or favorable analyst rating. Over promising may buy time, but it almost always comes to haunt the organization in the long term. Not delivering on expectations is dangerous for the future of the organization. Honesty is a …

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