A few months ago, a virtual consultation with your dentist may not have been possible. But in response to the impact of COVID-19, many businesses have become digital-first by necessity. To do this well, brands need to rethink what their customers’ pain points are and how their business is uniquely positioned to help alleviate them. […]
How to Better Serve Customers in a Digital-First Landscape Read More »
How a CDP can help reduce ad spend, drive revenue and build trust with customers Your privacy means the world to us. We share your personal information only when you give us explicit permission to do so, and confirm we have your permission each time. Learn more by viewing our privacy policy.Ok Source link
How a CDP can help reduce ad spend, drive revenue and build trust with customers Read More »
Your customers aren’t interested in your COVID messaging anymore, what now? Your privacy means the world to us. We share your personal information only when you give us explicit permission to do so, and confirm we have your permission each time. Learn more by viewing our privacy policy.Ok Source link
Your customers aren’t interested in your COVID messaging anymore, what now? Read More »
Soapbox: As customers are forced to cheat on their favorite brands, will they come back? Your privacy means the world to us. We share your personal information only when you give us explicit permission to do so, and confirm we have your permission each time. Learn more by viewing our privacy policy.Ok Source link
Soapbox: As customers are forced to cheat on their favorite brands, will they come back? Read More »
For many companies, email is their tried-and-true everyday customer communications channel. With more global accessibility than any other medium, it makes sense to use email as your default communications platform. However, there are other options that can help your business better meet your customers in real-time. Adding Twilio’s SMS API to your existing email program
Tools of Engagement: Combine SMS and Email to Reach Customers | SendGrid Read More »
When sales are down, your production may be halted or interrupted, and the future of many small businesses remains largely unclear, it’s pretty tempting to shy away from the limelight of social media and go quiet on your customers. And I get that. How could you possibly know what to say to your customers when
How Small Business Owners Can Stay Connected to Customers During COVID-19 Read More »
The COVID-19 pandemic is straining economies and individuals alike. Companies must take advantage of this opportunity to think creatively about how they operate. Forrester looked at how more than 20 companies changed their policies and procedures in response to COVID-19. Three key themes emerged as firms: Reduced sources of stress: Financial service firms, including Bank
Steps Companies Are Taking Now To Help Their Customers Through The Crisis Read More »
Hi all, Firstly thank you all so much for your response to the interview I posted last week. It was unexpected! I’ve since had the opportunity to interview April Dunford (veteran marketer, author, keynote speaker, and positioning expert.) She told me a story from when she was a young product marketer a year or so
In response to the ongoing crisis brought on by the Covid-19 pandemic, many technology vendors small and midsize businesses depend for growing their businesses in good times are providing them with additional support in what may be the toughest time ever. One of those vendors is Adobe, who recently announced a set of initiatives to
Empathy for Customers Now Leads to Loyalty in Post Corona Economy Read More »
The bottom line is: Keeping your customers informed is important but only if what you have to say is important to them. Gail Gardner of GrowMap.com is sharing her experience: Ecommerce stores I’ve bought from for years and others I’ve only used due to shortages of food staples are sending their customers email messages. If
How to Communicate with Your Customers During the COVID-19 Crisis Read More »
