Consumers say the customer service issues most likely to make them stop doing business with a company are uninformed agents and long wait times, according to recent research from The Northridge Group. The report was based on data from a survey of 1,000 consumers in the United States age 18 and older. Respondents rate uninformed […]
Customer Service: Issues That Annoy Consumers Most Read More »
‘); $(‘#scheader .sc-logo’).append(‘ ‘); $(‘#scheader’).append(”); $(‘#scheader .scdetails’).append(‘ ‘+cat_head_params.sponsor+’ ‘); $(‘#scheader .scdetails’).append(cat_head_params.sponsor_text); $(‘#scheader’).append(‘ ADVERTISEMENT ‘); } }); }); Magento is often regarded as a challenging e-commerce platform to achieve technical excellence with. Despite its complex rewrite engine, codebase, and dynamic content and URLs, leading global brands such as Burger King, Coca-Cola, and Tom Dixon all use
The Technical Guide to Common Magento SEO Issues Read More »
By Richard D. Harroch, David A. Lipkin, and Richard V. Smith Effectively negotiating merger and acquisition agreements for a privately held technology company involves addressing and resolving a number of key business, legal, tax, intellectual property, employment, and liability issues. Such agreements are often heavily negotiated, and a poorly negotiated transaction can result in significant risks
18 Key Issues in Negotiating Merger and Acquisition Agreements for Technology Companies Read More »
Facebook has released the latest version of its monthly Hot Topics report, covering the subjects and issues that were most mentioned by Facebook users in July. The Hot Topics reports are a great reference point for those looking to optimize their Facebook posts and campaigns – not only do the reports show you what was
The Most Discussed Issues on Facebook and Instagram in July [Infographic] Read More »
‘); $(‘#scheader .sc-logo’).append(‘ ‘); $(‘#scheader’).append(”); $(‘#scheader .scdetails’).append(‘ ‘+cat_head_params.sponsor+’ ‘); $(‘#scheader .scdetails’).append(cat_head_params.sponsor_text); $(‘#scheader’).append(‘ ADVERTISEMENT ‘); } }); }); As Google prepares to introduce a built-in ad blocker to its Chrome browser, the company says it will soon be notifying publishers with “annoying ads” that will end up getting blocked. Google has already rolled out a tool
Google to Begin Notifying Sites With “Annoying Ads” Issues Read More »
Facebook’s IQ insights blog has undergone a facelift in recent months, which has delayed the publication of their latest ‘Hot Topics’ report, but they’ve now published the data for June, highlighting the key issues and topics garnering the most mentions across The Social Network last month. The Hot Topics reports are a great reference point
The Most Discussed Issues on Facebook and Instagram in June [Infographic] Read More »
Barry Schwartz Barry Schwartz is Search Engine Land’s News Editor and owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics. Barry can be followed on social media at @rustybrick, +BarrySchwartz and Facebook. For more background information on Barry, see his full bio and
Google Instant dies, AdWords call bids & Google legal issues Read More »
Chipotle’s PR nightmare is far from over. The company has seemingly had to deal with crisis after crisis over the last couple of years due mainly to food safety issues at its restaurants. And a couple of recent incidents have reignited customer worries. Mice at Chipotle First, customers at a Chipotle (NYSE:CMG) restaurant in Dallas
Chipotle’s Ongoing Health Issues Could Drag the Brand Down Read More »
Your on-site SEO could be broken without you realizing it. We all know some of the basics. Content is king. Users come first. Avoid thin content, keyword stuffing, above-the-fold advertising, etc. But not all on-site SEO issues are so obvious. Here are seven on-site issues that are very easy to miss. 1. Excessive listing (Not,
As you #AMPlify your site with Accelerated Mobile Pages, it’s important to keep an eye periodically on the validation status of your pages, as only valid AMP pages are eligible to show on Google Search. When implementing AMP, sometimes pages will contain errors causing them to not be indexed by Google Search. Pages may also
How to best evaluate issues with your Accelerated Mobile Pages Read More »
