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Fake reviews problem is much worse than people know Read More »
A new study suggests the performance of virtual assistants, like Google Assistant, Alexa, and Siri, may have plateaued. Perficient Digital released its annual evaluation of virtual assistants. Perhaps the most interesting finding is that none of the top virtual assistants are improving when it comes to answering questions accurately. Not only are they not improving,
Study Finds Virtual Assistants Are Getting Worse at Answering Questions Correctly Read More »
A couple of powerful earthquakes in Southern California in July came just a few months before this week’s 30th anniversary of the catastrophic San Francisco Bay tremor that killed more than 60 people. The two quakes were a sobering reminder of scientists’ predictions of another major tremor hitting the region within the next 30 years.
California’s New Quake-alert App Could Protect You From Injury or Worse Read More »
from the commons-is-our-friend dept Techdirt has just written about how advanced digital technology can be used for less-than-benign purposes, simply because it is a tool that can be applied in both good and bad ways. A fascinating analysis by Jane Macfarlane in IEEE Spectrum explores something similar: how new technology being used as designed, and
Science, technology, engineering, and mathematics (STEM) education is a priority for governments around the world. For example, the UK’s current commitment to increasing investment in research and development to 2.4 percent of GDP by 2027 means that we need to train 260,000 more researchers to carry out this work. There has long been a perceived
Why efforts to get kids into STEM could be making education inequality worse Read More »
Screen Time has been around for a while, supposedly allowing iPhone users to “make more informed decisions” about how they use their devices. I’ve mostly ignored it, but disgust at my own attachment to the device led me to give it a shot. It wasn’t particularly useful for controlling how much I used Twitter. But
When I picked up the Samsung Galaxy Note 10, it felt like I was holding the most powerful and beautiful phone on the planet. A 6.3-inch display, near-bezel-less design, triple-camera array, and supercharged S Pen are all crammed into an impossibly compact design. And then I picked up the Note 10+. For the first time
Samsung Galaxy Note 10+ hands-on: A new model changes the game, for better or worse Read More »
How influencer marketing can fail if you chose the wrong influencer, channel of promotion and don’t understand the audience you’re targeting Question: would you rather spend thousands (or even hundreds of thousands) for an influencer with 1m+ followers on social media or web traffic but has much lower brand loyalty and even less public trust,
The bad, the worse and the ugly of influencer marketing Read More »
Some people claim that customer service is getting worse. I disagree. Customers are getting smarter and expecting more. The customer service “bar” is raised by great companies who teach us what good customer service should be. And, when there is a customer service “horror story,” it seems to stand out much more than when everything
No Toilet Paper – Is Customer Service Getting Worse? Read More »
Roughly a month ago European Commission (EC) competition chief Margrethe Vestager said that Google’s efforts in shopping search were making progress and that the company would likely be able to avoid additional antitrust penalties. However in a new open letter to Vestager, EU shopping comparison rivals argue that things are actually getting worse for them.
Google’s EU shopping comparison rivals say their situation is getting worse Read More »
