Jennifer Tejada

At PagerDuty Summit, IT support advances at the speed of life

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The first time I heard about the emergent PagerDuty a few years ago, I wondered: Is another notification layer between information technology service management or ITSM tickets and IT monitoring alerts even a market? Gartner still doesn’t seem to think so. But after attending PagerDuty Summit 2019 in San Francisco (below), I admired a crater-sized […]

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Machine Learning Should Be Used to Deliver Great Brand Experiences, Says PagerDuty CEO

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PagerDuty began trading on the New York Stock Exchange for the first time this morning and is now trading at more than 60% above their IPO price of $24. That gives the company a market capitalization of more than $2.7 billion. PagerDuty offers a SAAS platform that monitors IT performance. The company had sales of

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