Agent

Preferred Properties Real Estate is Happy to Announce That a New Agent Has Joined the Company

Preferred Properties Real Estate located in Rumson and Allenhurst, NJ is proud to announce that Linda Smith has just joined the team as a new Sales Representative to their real estate company. Rumson, NJ, August 01, 2019 –(PR.com)– Preferred Properties Real Estate is pleased to introduce Linda Smith as a new Real Estate Agent in

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Global Agent Performance Optimization Market 2019 Detailed Analysis – NICE Ltd, Genesys, Verint Systems Inc, Aspect, Calabrio – Bitcoin Journal

Gen Market Insights has come up with a new report namely Global Agent Performance Optimization (APO) Market Study 2015-2025, by Segment (Cloud Based, On Premises), by Market (Small & Mid-sized Businesses, Large Enterprises), by Company (NICE Ltd, Genesys, Verint Systems Inc, … …) which specializes in current industry updates, providing exclusive and analytical data through

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I Don’t Need SEO, I’m an Insurance Agent!

What is SEO? SEO stands for search engine optimization. It is the process of driving online traffic to your insurance agency website from search results. (Related: Does Your Website Make a Good Virtual First Impression?) SEO can have a big impact on small businesses like insurance agencies. But, there are still many misconceptions about SEO. Keep

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Boostability gains agent insight with new contact center platform

Contact centers can offer organizations a wealth of data on agent performance and customer experience. But what if your contact center platform doesn’t track the information you need to keep agents productive and customers happy? This was the reality for search engine optimization service provider Boostability. Boostability, based in Lehi, Utah, provides SEO services to

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Enhancing the Agent Experience With Contextual Workspaces

Customers want personalized support, but they also want quick support. These are two needs that don’t always go hand-in-hand. When a customer reaches out for support, the agent typically needs a plethora of information to tailor the support to said customer. The agent might even need to reach out to different departments for added details.

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What Is a Registered Agent and Does My Business Need One?

You might have heard or seen the term “registered agent,” and wondered, “What is that exactly?” A registered agent (sometimes called a “resident agent” or “statutory agent”) is an individual or a company with the authority to accept service of process on behalf of a business.  This definition often leads to a second question, “What is

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[24]7 launches ‘emotional intelligence’ for its virtual agent

What’s the next step for virtual agents? Customer engagement platform [24]7 thinks it’s recognizing when the customer is angry, so it can offer a few words of consolation — and then pass the conversation on to a human agent. The company is announcing this week that its AIVA virtual agent, released in the spring of

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