Representative

Park Hang-seo representative releases statement regarding status of his Vietnam contract

Park Hang-seo and his Vietnam contract extension has been a subject of several news stories in the recent months, and now the coach’s representatives have spoken about the contract. The South Korean’s contract with the Vietnam Football Federation (VFF) will run its course by January 2020 during which time the team will be in the …

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Customer Service Representative – FTD Companies

Position Description: This position description provides the minimum job requirements as additional duties may be assigned by supervisors. The requirements listed are the minimum levels of knowledge, skills and/or abilities to qualify for the position. This job description is not a contract and does not change the employment “at will” relationship. FTD reserves its right …

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Seasonal Customer Service Representative – FTD Companies

NOW HIRING CUSTOMER SERVICE REPS FOR THE HOLIDAYS! Seasonal role with potential to be hired for fulltime role!! About the position FTD Customer Service Representatives are responsible for answering in-bound calls, taking orders for flowers and specialty gift items, assisting customers with questions, data entry and resolving issues. Pay Rate: $12.00 an hour Training: Mandatory …

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Ability to Speak With a Human Representative is Important to Customers, Survey Says

When customers call, they want to be heard — not by a machine, but a real human being. That’s the key insight from a new survey by Washington-based research firm Clutch. The survey reveals the ability to speak with a human representative is the most important characteristic of any phone call for customers. 2017 Answering …

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customer service

Can AI Replace Your Customer Service Representative?

Businesses are quickly changing the way they operate by automating menial tasks with the help of Artificial Intelligence or AI. More companies are now using chatbots to help users accomplish tasks that would, in the past, require the assistance of a customer service representative. Despite the rapid progress, however, experts say that there is still …

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