According to a study conducted by the University of Technology Sydney (UTS) Business School and published in the Journal of International Business Studies, customer satisfaction is Read More
Customer Satisfaction
By Marwan Jamal Taking care of customers has always been crucial to business success. In fact, stock experts have found that brand loyalty is the most Read More
As a business owner, it’s not uncommon to wear multiple hats. In fact, I’ve always thought of myself as the chief cook and bottle washer. That Read More
What’s the deciding factor between whether your business has satisfied or unsatisfied customers? In many cases, it’s customer-first marketing, reports the MarketingSherpa Customer Satisfaction Research Study. Read More
Customers like doing business with companies that not only provide strong services, but help them feel engaged or, at the very least, give them a sense Read More