Returns

Ecommerce Briefs: Walmart vs. Jet, FedEx and DHL Enhancements, Product Returns

Management & Finance /

In “Ecommerce Briefs,” an occasional series, I review news and developments that impact online merchants. In this installment, I’ll address Walmart’s effort to differentiate Jet.com, new ecommerce shipping options from FedEx and DHL, product returns, and vacancies at shopping malls. Jet.com Stumbles Jet.com announced a re-launch of its website and a modified business strategy with […]

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Top Stories: Online Sellers Turn to Physical Retail, More e-Tailers Now Offer Free Returns

Small Business News /

? It’s the height of the holiday shopping season. And admit it, you’re probably doing a lot of online shopping. You may be doing it now. But what about offline shopping? That’s still a thing and according to a report this week on Small Business Trends, a number of online retailers are trying to attract

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How To Handle Post-Holiday Returns

2018 ecommerce, 2019 ecommerce, cnp fraud, credit card fraud, digital ecommerce, ecommerce, online payments /

Post-holiday returns are a reality for merchants of all shapes and sizes. Last year, UPS projected a whopping 1.4 million returns on what it dubbed “National Returns Day,” or January 3, 2018. That number represented roughly $90 billion in unwanted gifts, totaling to nearly a quarter of the year’s returns. As ecommerce gains momentum and

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The best interactive size guides for reducing returns in ecommerce

ecommerce, online returns, User Experience and Usability /

In March this year, H&M came under fire when a disgruntled shopper brought to light issues about the store’s sizing policy. Rebecca Parker is a standard UK size 14, and yet she couldn’t pull a pair of size 14 jeans over one thigh. This is just one example of the sizing issues that still plague

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10 Business Tax Breaks That Went Away in 2018 Returns

Taxes /

The Tax Cuts and Jobs Act made many favorable changes for businesses, including a lower corporate tax rate, a new 20% business income deduction for owners of pass-through entities, and favorable rules for writing off the cost of certain property investments. But it also ended—permanently or temporarily—the ability to claim certain write-offs that businesses have

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MOOCs for Marketing: Matt Grant Returns to Marketing Smarts [Podcast] : Marketing Podcast

Content, Marketing Strategy, SEO BLOG /

Sign up to gain access to thousands of marketing resources! Don’t worry … It’s FREE! Matthew T. Grant is director of content strategy at Aquent, a global staffing firm focused on placing digital, creative, and marketing professionals. You may know Matt as the former host of Marketing Smarts and managing editor here at MarketingProfs.  I

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