User Experience and Usability

UX will not make you Uber, but it’s still important – Econsultancy

In a classic scene from Monty Pythons Life of Brian, Brian/Jesus is adamantly trying to get people not to follow the crowd blindly, but to be individual and act for themselves. In a comical twist, as he tells the crowd “You’re all individual, you’ve all got to think for yourselves”, they answer in complete unison …

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Three dark patterns used by big brands and why they should be avoided – Econsultancy

One might expect that big, successful brands would provide some of the best examples of user-centered design, but in reality, big brands are among the worst abusers of dark patterns — deceptive user interfaces and components that can trick users. While it’s possible to improve user experiences and conversion rates without deception, the continued use …

Three dark patterns used by big brands and why they should be avoided – Econsultancy Read More »

Scope’s digital team on how brands can improve their online accessibility – Econsultancy

A staggering 98% of homepages from one million popular websites failed to meet legal accessibility standards, research by WebAIM concluded in February this year. With around 14 million or 20% of people in the UK living with some form of disability, this leaves a huge number of users unable to fully utilise digital platforms and …

Scope’s digital team on how brands can improve their online accessibility – Econsultancy Read More »

How the team behind NHS Digital transformed the UK’s online health service – Econsultancy

NHS Digital is the information and technology partner to the National Health Service. In the words of Owain Davies, Lead Product Owner at NHS Digital, it is “just one part of one of the country’s best-known institutions”. When Davies took up his role in September 2016, he and his team set out to digitally transform …

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Website and mobile app accessibility is a priority after Supreme Court ruling – Econsultancy

The virtues of accessibility are well-established but many companies still fail to make accessibility a priority when developing websites and mobile apps. In the US, however, companies are being forced to view accessibility in a new light in the wake of a US Supreme Court decision that will force a major pizza chain to defend …

Website and mobile app accessibility is a priority after Supreme Court ruling – Econsultancy Read More »

Which ecommerce sites are getting it right? Here’s 21 of the best… – Econsultancy

Amongst the Econsultancy blog team, we’ve been choosing some of our favourite ecommerce sites. Some have been picked because they offer an excellent all-round experience. Not all are perfect, but were chosen for specific aspects which others can copy/learn from. If you’d like to learn more about ecommerce, take a look at our Ecommerce Best …

Which ecommerce sites are getting it right? Here’s 21 of the best… – Econsultancy Read More »

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