Turnover

How Intrepid USA Rebranded to Attract Millennial Workers, Cut Turnover in Half

At Intrepid USA, the human resources department is a thing of the past — or rather, the straightforward name for its HR team is. Instead, the country’s 10th largest home health care provider manages hiring, firing, payroll and benefits through a division called “people engagement.” The new label came in 2018 as part of a …

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My Top 3 Strategies to Reduce Client Turnover

Clients aren’t going to stick around forever, even with the best customer service, best brand and best client retention rates. This is especially true if you’re new to a business or are in the process of growing your team. When I first took over at Single Grain, I thought I could be hands-off. I thought …

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Salon Expert Shares Tips to Prevent Turnover in a Revolving Door Industry

The salon industry is well known for its poor staff retention and high employee turnover. Salon owners are met with the challenge of how to improve retention rates amongst salon workers. Effective leadership and business practices can help turn a small business into a profitable venture, including salons. Small Business Trends caught up with Kay …

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