By Bruce Hakutizwi If your family was anything like mine, you’ll remember some point early each spring—for me, it was usually the first warm Saturday afternoon Read More
customer retention
According to a survey by Havas, “people wouldn't care if 74% of the brands they use every day just disappeared.”Across the world, only 57% of brands Read More
Artificial intelligence (AI) is a super hot topic right now in marketing.According to a Teradata study, 80% of enterprises report that their organization already has some Read More
Digital marketers tend to focus on attracting new customers to a business because they measure success by the number of new clicks they managed to drive Read More
If you ask most advertisers and businesses about their digital sales funnel or ad their ads funnels, they’ll typically list some variation of the following steps: Read More
Customer experience is a top priority for businesses in 2019 and beyond. A survey conducted by the Temkin Group suggests that companies with an annual revenue Read More
Move over, Cinco de Mayo! This year, May 5 kicks off another holiday of sorts and one the US small business community has had circled all Read More
If you’re in business, customer acquisition and retention is one of the most important things for your company. Getting new customers and having returning ones through Read More
Regardless of their relentless efforts, brands across industries suffer from churn problems in today’s competitive world. As shown in the image below, one of the major Read More
Clients aren’t going to stick around forever, even with the best customer service, best brand and best client retention rates. This is especially true if you’re Read More