CIO

Meet your customer experience officer: ITWC report reveals the new business role of the CIO

CIOs have made the move beyond the role of IT Manager to become strategic business influencers, especially when it comes to the job of transforming the customer experience. That’s one of the key findings of IT World Canada’s 2019 CanadianCIO Census report. “Over the past 4 years, CIOs have established themselves as members of the …

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We Are Disrupting Old-School Legacy Security, Says Zscaler CEO

“I looked at the world changing and saw that the way we work, how we work, and where we work was changing,” says Zscaler CEO Jay Chaudhry. “The security that was being offered by many vendors was meant for protecting offices. I said let’s build security in the cloud as a cloud security platform similar …

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The First 100 Days of the New CISO: Expectations vs. Reality

The situation the new CISO finds on arrival is often different to what they were expecting, but who’s to blame? A painfully recurrent complaint among Chief Information Security Officers (CISO) is the disconnect between what they were promised during the recruitment process, and the actual situation they find upon starting the job. Indeed, it is …

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How to Avoid the “Curse of Firefighting”?

Constant firefighting downgrades the role and the CISO must fight to avoid its gravitational pull With regards to many other C-level roles, the Chief Information Security Officer (CISO) position is a fairly recent creation for many organisations. Although it started to emerge over 15 years ago, it has been spurred further recently by growing concerns …

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Analytics Excellence is the Relentless Pursuit of Driving Growth and Profitability

rawpixel / Pixabay According to IDC’s Digital Universe study, “digital data is doubling in size every two years; and by 2020, the digital universe is expected to contain nearly as many digital bits as there are stars in the universe.” This growth in hyperconnectivity is sending shockwaves across the global business landscape. For many companies, …

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Nick Tzitzon of SAP on the Changing Role of the CIO

Nick Tzitzon, EVP of Marketing and Communications for SAP, recently was interviewed on CXOTalk where he talked about the changing role of the CIO: Every CXO Became a Technology Buyer If you think about how enterprise technology has evolved… if you think 10 years ago, 15 years ago, you had the Chief Information Officer which …

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