digital transformation

How Cloud Communications Can Transform Your Relationship with Customers

By Kevin Rubin The way that consumers and companies communicate with each other has undergone a drastic change in recent years. For instance, last year former pro football player Steve Gleason tweeted Southwest Airlines that some of the airline’s employees were unwilling to accommodate customers like him who need to fly with power wheelchairs and …

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The 3 Stages of Digital Transformation

Today, digital transformation continues to accumulate a lot of attention. As digital sales transformation has moved from a nice-to-have to a need-to-have, more deals than ever are being lost to a commitment to the status quo than to competitors. Digital transformation is more than just a fancy way to describe moving digital assets to the …

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Digital Transformation Is A Strategic Priority For Every Company, Says ServiceNow CEO

“What’s happening is that digital transformation is a strategic priority for every company,” says  ServiceNow CEO John Donahoe. “If you can’t compete digitally you can’t succeed. ServiceNow is one of the core strategic digital transformation partners for increasingly virtually every company around. Companies are focusing on how can they deliver better experiences to their customers, …

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the disruptors become the disrupted – Econsultancy

Financial services has arguably experienced one of the highest levels of digital disruption of any industry. From banking and payments to lending and insurance, no part of financial services has been left unscathed and hundreds of billions if not trillions of dollars is up for grabs. But the upstarts that fueled the disruption that put …

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How Dixons Carphone changed its culture around digital transformation – Econsultancy

Imagine this scenario: you have just joined a major retail brand in a brand new role with the goal of leading a digital transformation across the business. The retailer has 950 stores, 771 store visits per minute and 42,000 employees; makes more than 13,600 deliveries per day; and receives 22 website visits per second. Where …

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Q&A: Infused with digitally native ideas, SUSE Group jump-starts computing transformations

  When a digitally minded business is ready to play catch up, things can be expedited with the magic of open-source computing. The idea is to provide proper plug-ins across virtual walls and supporting the flurry of services now found on all major cloud platforms. For SUSE Group and Acumatica Inc., service providers in enterprise …

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