Michael Krigsman

There Is No Aspect of Healthcare That Is Not Being Transformed Digitally, Says AMA Chief Experience Officer

“A lot of times it’s better to think about (digital transformation) in retrospect after you’ve gotten something done, but the digital platform is essential in helping you achieve your business objectives, and that’s really what it boils down to,” says AMA Chief Experience Officer Todd Unger. “Even though my purview here is mostly communicating between …

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Every Enterprise Has the Security it Deserves

“Every Enterprise has the security it deserves,” says Oracle Chief Information Officer Mark Sunday. “It begins at the very top. It truly begins with the board, CEO, and the Executive Committee to set the culture and to ensure that the people, process, technology, and the governance processes are in place to ensure the security of …

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If We Cannot Make the Customer Happy, Nothing Will Matter

Zoom Founder and CEO Eric Yuan says that the number one most important thing for a business is to make the customer happy. He says it really comes down to these three areas of focus; Product, Process, and People. Eric Yuan, Founder, and CEO of Zoom, recently sat down with industry analyst Michael Krigsman, who …

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