Consider these scenarios for a moment: Scenario 1: Supermarket giant, Tesco launches a mobile app for customers. It serves the purpose of a virtual grocery store for customers who are time-pressed to go and shop physically. This initiative results in 900,000 app downloads in less than a year, a 130 percent boost in online sales, […]
4 Ways to Improve In-App CX with Onboarding Techniques Read More »
Onboarding new hires is a crucial moment in their company culture experience. Making sure your employees are welcomed and given all the information they need can be crucial for them feeling secure and confident enough to ask questions and successfully integrate into their teams. That’s why we asked entrepreneurs from Young Entrepreneur Council (YEC) the
Added New Hires Properly with 14 Best Employee Onboarding Processes Read More »
When you hire a new employee, their first month on the job often determines how well they will end up fitting in and succeeding at your organization. As their manager, it’s your job to ensure they have the tools and support they need to feel like a true part of the team. To help you
11 Onboarding Strategies to Help New Hires Feel Welcome Read More »
When a new customer comes on board there is a small window of opportunity to effectively: Nurture them. Understand their business. Encourage them to get you to know your delivery team and the benefits derived from your unique approach to SEO. Great customer services certainly help in myriad situations. But there are specific actions and
6 Effective Onboarding Tips for New SEO Customers Read More »
Onboarding is the process where new employees get introduced to all the necessary behaviors, skills and knowledge they’ll need. In a nutshell, it’s the process of integrating a new person into your small business’ culture and procedures. Small Business Trends contacted Tawni Reed, an HR manager at BambooHR. She supplied the fact that 31% of
10 Onboarding Best Practices Every Small Business Should Follow Read More »
TeroVesalainen / Pixabay When a customer buys your product or subscribes to your service, you need to impress them—fast. Customers form opinions based on their first experiences with a product, so if they get a bad first impression, it can be difficult to change their minds. Customer onboarding is the period after a purchase when
A Customer Onboarding Checklist for the Digital Era Read More »
When it comes to influencer marketing, a lot of the content I’ve read over the last year or so has focused on one of two areas: How to SELECT influencers that are right for your brand; and how to MEASURE success once you’ve engaged these influencers. Very little has been written about the PROCESS of
How to Develop a Process for Onboarding and Managing Influencers Read More »
Onboarding sales reps is painful — both in terms of the cost and delay in achieving return on training investment. And the cost of talent acquisition, talent management, and talent development isn’t cheap. Companies often spend upwards of $5,000 in training programs, shadowing tenured sales employees’ daily activities, and inefficiencies that are natural to a
Intent Data Improves Sales Reps Onboarding and Retention Read More »
kmicican / Pixabay An effective onboarding process can have a tremendous impact on a company’s success. Companies with solid employee onboarding programs and retention strategies tend to be much more profitable than those that approach onboarding and retention without much of a plan. Since about 20 percent of turnover occurs within the first 45 days,
Think back to the times you’ve gone through a new employee onboarding program (NEO) — chances are you got a pretty good feeling for how much the organization invests in its employees just from those first few days. Sales onboarding is no different. 49% of high-performing sales reps identify the availability of onboarding as “very
New Year and New Opportunities to Provide Better Sales Onboarding Read More »
