eCommNews

Amazon VP Says 58% of Sales Come From Small Businesses

“Over 50% of everything that gets sold on Amazon actually comes from small and medium-sized businesses.,” says Amazon’s VP of Small Business, Nick Denissen. “Their success is our success so we’re definitely focused on doubling down on that. We have over 1.9 million small and medium-sized businesses in the US who work together with Amazon …

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Uber CEO Reveals Formula To Profitability

“Scale is the primary driver toward profitability,” says Uber CEO Dara Khosrowshahi. “It’s getting big. We’ve got over a billion rides per quarter and we’ve got trips growing at 35 percent on a year on year basis. It’s a combination of growing top-line over 35 percent, technology innovation to delight the customer and take costs …

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The Mall Is More or Less Dead, Says Legendary Retail Analyst Jan Kniffen

“The mall is more or less dead except in 279 great cases where we’ve got fabulous malls out there,” says legendary retail analyst Jan Kniffen. “But the 1,100 malls they’re struggling. It’s the levered retailers and the mall-based retailers that are struggling. We’re going to have 26 retail bankruptcies this year. But in a downturn, …

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We Enable Small Sellers To Compete With the Big Guys, Says Etsy CEO

“We allow small sellers to be able to compete head-to-head with the big guys,” says Etsy CEO Josh Silverman. “We do that by giving them a super simple and easy way to build a business online and market themselves while we do all the business work for them. They can just focus on making great …

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Selling To the Enterprise Has Been Wildly Successful

“We really took a strategic imperative about two and a half to three years ago to step up our enterprise game,” says SurveyMonkey CEO Zander Lurie. “This has been a company that has thrived in going direct to end-users. We’ve built up a user base, a paid customer base, today of almost 700,000 people. But …

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Apple Is Trying To Be A Subscription Company

“Just think about the long term value of Apple and where they’re going,”  says Chegg CEO Dan Rosensweig. “They were a phone company, they were an ecommerce company, and now they’re trying to be a subscription company. You see that in their services and their service numbers. They have the largest distribution system on the …

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There’s Been a Lot of Advances In Machine Learning, Says Etsy CEO

“There’s been a lot of advances in machine learning that take things that would have been literally impossible ten years ago and made those things much more possible today,” says Etsy CEO Josh Silverman. “With 62 million products for sale, picking for any given buyer the 20 or 30 that should be on page one …

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Alibaba.com Opens World’s Largest B2B Marketplace To US Businesses

“Alibaba.com is the largest B2B marketplace on the planet,” says John Caplan, the North America B2B President at Alibaba Group. “Today is a great day for US small businesses. Manufacturers and wholesalers can join Alibaba.com today to sell to the world. The platform is now open to enable those businesses to reach the 190 countries …

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Founders Syndrome Is a Real Thing, Says Craigslist Founder

“I wasn’t temperamentally suited to be CEO or really any kind of manager,” says Craiglist founder Craig Newmark. “So I was thinking maybe it is time to step down. I had also read about something called founder syndrome where somebody who’s good at starting something is really terrible at keeping it going. The biggest lesson …

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We’ve Seen Active Buyers Consistently Grow, Says eBay CEO

“The most important thing that we look at is the underlying health of the marketplace,” says eBay CEO Devin Wenig. “For me, that really comes down to three things. It’s how many people are shopping with us? How many people are selling with us? And how much inventory is in the marketplace? What’s on the …

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Turo Car-Sharing App Gets $250 Million From IAC To Take On Car Rental Industry

“As we continue to grow and invest in our brand more and more people are sharing their vehicles,” says Turo CEO Andre Haddad. “With our app, you can actually share your car so that you can earn money when you’re not using your car. Last year we ended the year with more than 400,000 vehicles …

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How WEX Has Dramatically Diversified Its Payment Solutions

“Over the last several years in the company’s history we’ve diversified the business so that we have less and less exposure to fuel,” says WEX CEO Melissa Smith. “But as fuel prices go up we do have some benefit from that and when fuel prices go down we do have something negative to that. When …

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