interaction

4 vendors land as leaders in Forrester’s Real-Time Interaction Management report

Real-Time Interaction Management (RTIM) systems are designed to deliver users the best offer or next action, based on the current context and their particular needs. In other words, RTIM solutions are meant to power the anticipated customer experiences that users increasingly expect. But relatively few systems can smoothly integrate the massive data, broad functionality and […]

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Research on mobile interaction behaviour and design

Examples of how website designs must be optimized to support the way we hold and interact with smartphones Our compilation of statistics showing the growth in smartphone usage highlights the well-known need to create effective mobile experiences. With mobile minutes accounting for more than two-thirds of online interactions in many countries, there is an obvious

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Salesforce adds Interaction Studio, integration with Google Analytics 360

Other enhancements include Einstein-boosted audience segmentation and new connections between the Marketing, Commerce and Service Clouds. The post Salesforce adds Interaction Studio, integration with Google Analytics 360 appeared first on Marketing Land. Please visit Marketing Land for the full article. Source link

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Human-computer interaction and digital advertising

Consumer interaction with content used to be a straightforward process. There was a simple set of delivery vehicles — print, radio, television and film — and an equally defined set of mechanical interfaces, usually consisting of pages, knobs and dials. Media companies have always needed to determine which format was optimal for specific content, and

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“Maybe Later” – A New Interaction Model for Ecommerce Entrance Popups

I’d guess that over half of the e-commerce stores I visit use entrance popups to advertise their current deal. Most often it’s a discount. What is an Entrance Popup and What’s Wrong With Them? They are as they sound. A popup that appears as soon as you arrive on the site. They’re definitely the most

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Social Media Engagement 101: How To Help Increase Your Follower Interaction

Social media has become a powerful platform to advertise and interact with your customers and clients on a more convenient and personal level. While it’s easy to setup your social media accounts and begin gaining followers, it’s may not be easy to gain the follower engagement from your posts that you’d like. If you find

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What is the opportunity for advertisers as search moves towards voice-based interaction?

The above is one that has been one of the key questions bubbling under the surface of the digital industry since the introduction of interfaces such as Apple’s Siri, etc, came on to the market. According to research 41% of the US population uses voice search on a daily basis With Amazon’s Alexa winning the

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