4 Ways To Train New Marketing Team Members Fast Marketing professionals bring their skills and expertise to every job, but still require training to integrate themselves into the team. Every new hire needs time to learn a company’s unique systems and structures. However, your training programs shouldn’t drag on forever. If it takes too long […]
In customer support, it’s one thing to resolve tickets efficiently and quite another thing to empathize with each and every customer, and craft personalized responses to every message received. This can take a toll on the customer support agent. To improve agent enthusiasm and to help them deliver incredible customer experiences becomes a challenge. Even
6 Tips to Train Enthusiastic, Empathic Support Representatives Read More »
Voice recognition technology is nothing new. However, it has only recently become popular. When Apple launched Siri years ago, few users took advantage of the feature: in 2013, only 15% of iOS users reported using it, according to an Intelligent Voice survey. According to Forbes, the numbers have changed drastically, with 55% of teens and
How voice recognition will have an impact on SEO, and you have to jump on that train Read More »
Media Release Mangaluru, Feb 14: The English department of St Agnes College (autonomous) held a training programme on the theme ‘Train the Trainer’ from February 8 to 10. Shruti Nayar, a content developer and creative writer, Tata Consultancy Services, Bengaluru was the resource person/trainer for the three day session. Seven faculty members, 30
Mangaluru: St Agnes College conducts ‘Train the Trainer’ programme for faculty Read More »
Back in June of this year, Facebook pledged to train 1 million US business owners by 2020 and equip more people with the digital skills they need to compete in today’s workplace. To help them meet that goal, this week the company announced a partnership with the National Urban League (NUL) to offer free training in
Facebook is Partnering With the National Urban League to Train Small Businesses Read More »
“Why are you playing that Nintendo?” “You ought to be learning a real skill with your time.” “Go play outside like they did in the good ole days.” Do any of these statements sound familiar to the gamers out there? Growing up, it was preached by the older generation that video games were a waste
Why You Should Use Video Games to Train Your Team Read More »
Let’s face it — building a marketing operations (MO) function is hard. Building a world-class marketing operations function is even harder. What makes this so challenging is finding the right people with the right skill sets to build a strategic MO function. In this column, I’ll share how to accelerate your strategic marketing operations capability
Rent, buy or train? How to accelerate strategic marketing operations Read More »
Natural Language Processing engines are becoming common tools in marketing applications like chatbots, but they require training. UK-based marketing agency Volume, which specializes in conversational solutions, is now out with what it describes as the “first Training and Testing-as-a-Service platform for natural language data models.” The platform — called QBox — helps marketers test whether
UK-based Volume releases tool for marketers to train NLP engines Read More »
For many years, I worked alongside a talented content marketer who often insisted she just wasn’t “a creative person.” Though there was plenty of evidence to the contrary (I won’t embarrass her by sharing details), she refused to believe her brain was capable of generating big, innovative ideas or turning them into groundbreaking storytelling. Rather
How to Train Your Brain to Be Creative: Lessons for Marketers Read More »
Today we’re launching the Personal configuration review: an extra personal assignment you can add to the Yoast SEO for WordPress plugin training. You can now test if you’ve understood the subject matter of our training well and do an extra assignment – on your own site! When you’ve configured Yoast SEO on your site, we’ll
