hospitality

Opening a Restaurant? A Guide to Understanding Restaurant and Bar Regulations

If you’re thinking about starting a bar or a restaurant, one look at all the rules and regulations involved might make you throw up your hands. While all startup businesses have to get licenses and permits, bars and restaurants have to jump through many more hoops to ensure the food and beverages they serve are […]

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Ghosts in the Workplace: True Tales of Haunted Offices

When we imagine ghosts, we traditionally think of disembodied souls haunting old cemeteries and ruined mansions, but times have changed. Today, more and more offices and places of business have become home to otherworldly spirits. Many people have heard of (or experienced firsthand) strange and inexplicable events in their workplace. Some folks enjoy the air

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How to Succeed With a Motel Business

By Bruce Hakutizwi How is your motel business performing? Industry statistics suggest that you should be, on average, close to 70% occupied throughout the year. Whether you’re achieving these rates or not, there are many ways you can further boost your motel’s success. The hospitality industry is doing well in the United States with total

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We’re Enabling a New Era of Hospitality, Says Toast CEO

“We’re enabling what we call this new era of hospitality,” says Toast CEO Chris Comparato. “We’re investing heavily in R&D. This is a massive opportunity and the restaurant community is a massive market. The market is untapped and we’re in the early days of a major transformation across the entire industry. For us in many

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Can a New Restaurant Ever Be Too Successful?

Given the dismal failure rates for new restaurants (some reports put it as high as 90%), it is heartening to watch a local restaurateur succeed with a new restaurant. But can a successful new restaurant ever be too successful? Being “too successful” may sound like a nice problem to have; after all, how can you

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Opening a New Restaurant or Café? Here’s How to Beat the Odds and Stay in Business

By Liviu Ungur Let’s say you’ve decided to open a restaurant or a coffee shop. Chances are you’re heading toward disappointment. Six out of 10 restaurant businesses fail to make it past their first year, so you may conclude that this is a gamble. Or is it? What do the other four eateries do differently

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Hawaii’s Preparation For a Nuclear Strike Presents Marketing and PR Challenges

Pexels / Pixabay The morning of September 22, 2017, my phone greeted me with headlines proclaiming, “Hawaii prepares for North Korean nuclear strike!” Uhm…yikes? It is, in fact, true. But the details are rather boring compared to the sensationalistic headlines. From a marketing, PR, and crisis management perspective, however, the headlines are far more important,

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