More Than a Third of US Adults Experience Issues Getting Connected Devices Working – Small Business Trends
iQor, a global provider of customer care and interactions, and Business Process Outsourcing (BPO) solutions, released the results of their “Customer and Product Experience 360” survey focusing on early adopters of connected devices like smart refrigerators, thermostats and speakers. Autumn Braswell, iQor’s Chief Operating Officer, shares a few of the key findings of the survey, […]